Privacy Policy

Last updated: december 2025

1. Introduction

Welcome to EFT Tap Relief (“we”, “our”, “us”).
We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, mobile app, and any related services (“Services”).

By using our Services, you agree to the practices described here.

2. Information We Collect

2.1 Information You Provide

• Account information

  • Email address

  • Password (encrypted)

  • Google account data (name, email)

• Emotional notes

  • Reflections, journal entries, or tapping-related emotional topics you voluntarily enter

2.2 Information Collected Automatically

• Device type

• App usage data

• IP address

• Session duration

• Crash and performance logs
  Collected through:
  Google Analytics (website)

2.3 Information Shared with AI Providers

If you use features powered by AI (OpenAI or Google Gemini), the text you enter in prompts may be sent to those providers, processed to generate a response, and returned to you.

We do not share your identity with AI providers unless you explicitly include it in your text input.

3. How We Use Your Information

We use your data to:

• Create and manage your account

• Provide tapping sessions and emotional-note features

• Improve app functionality and user experience

• Personalize your content

• Process AI-powered interactions

• Provide customer support

• Manage subscriptions and billing

• Ensure platform security

• Comply with legal obligations

We never sell your data.

4. Legal Bases for Processing (GDPR)

We rely on the following:

• Performance of a contract – to deliver the Services you signed up for

• Consent – for AI-powered interactions and emotional note storage

• Legitimate interest – to improve our app and prevent abuse

• Legal obligation – when required by law

5. Data Storage and Retention

Your data may be stored:

• Locally on your device

• Securely in our cloud environment (location may vary depending on hosting provider)

We retain your data only as long as necessary for:

• Providing your account

• Legal compliance

• Resolving disputes

You may request deletion at any time (see Section 10).

6. Subscriptions and Payments

If you purchase a subscription, payment processing is handled solely through the App Store or Google Play Store. We do not receive or store your credit card information.

We receive anonymized billing confirmations only.

7. Sharing Your Information

We share data only when necessary to operate our Services.

7.1 With Service Providers

Examples include (may expand over time):

• Google Analytics – usage insights

• OpenAI / Google Gemini – AI text processing

• Authentication services – Google Sign-In

If additional processors are added, this Policy will be updated.

7.2 Legal Requirements

We may disclose information if required by:

• Government authorities

• Court orders

• Applicable laws

7.3 No Sale of Personal Data

We do not sell or rent your data to third parties.

8. International Transfers

Some service providers (e.g., OpenAI, Google) may process data outside the EU.
To safeguard your information, we rely on:

• Standard Contractual Clauses (SCCs)

• Provider-specific compliance frameworks

9. Data Security

We implement reasonable technical and organizational measures, including:

• Encrypted passwords

• Secure data transmission (HTTPS)

• Access controls

• Regular system monitoring

However, no method of digital transmission is 100% secure.

10. Your Rights (GDPR)

You have the following rights:

• Access – request a copy of your data

• Correction – fix inaccurate information

• Deletion ("right to be forgotten")

• Restriction – limit certain processing

• Data portability – request export of your data

• Withdraw consent – at any time

• Object – to certain uses like analytics

To exercise your rights, contact:
📧 contact@efttaprelief.com

We may request identity verification for security.

11. Children’s Privacy

Our Services are not intended for individuals under 16 years old.
We do not knowingly collect children’s personal data.
If you believe we have done so, please contact us for deletion.

12. Cookies and Tracking Technologies (Website Only)

We use:

• Essential cookies — required for functionality

• Analytics cookies — via Google Analytics

You can control cookie settings through your browser.

13. Links to Third-Party Site

Our website or app may include links to external resources.
We are not responsible for the privacy practices of those websites.

14. Changes to This Policy

We may update this Privacy Policy as needed.
Updates will be posted with a revised “Last updated” date.
Continued use of the Services after changes indicates acceptance.

15. Contact Us

For questions, requests, or privacy concerns:

📧 contact@efttaprelief.com